Contact Roc Candy
Online enquiry
Tell us what you have in mind
Your enquiry will be emailed directly to Roc Candy. We will reply to you by email, just like a normal conversation.
Enquiring about: Pre-made candy or a larger bulk order
Frequently Asked Questions
Common Questions
Our rock candy has a long shelf life, but freshness depends on how it’s stored. When kept in airtight jars, the candy can maintain its hardness and quality for over two years. If stored in bags, it is best enjoyed within 6 to 12 months, as air exposure may gradually soften the texture over time. Even after this period, the candy remains safe to eat.
Our candy is made using a simple ingredient base and is suitable for a range of dietary preferences. It is vegan, gluten-free, nut-free, and Halal certified. Ingredients include sugar, glucose, flavours, colours, citric acid, and soy wax. If you have specific dietary concerns, we recommend reaching out for confirmation.
Please E-mail: enquiries@roccandy.com.au
or Phone: 0414 519 211
Most personalised orders require between 3-4 weeks for production. When placing your order, you should enter the date you would like to receive the candy rather than the event date. It is recommended to allow at least seven days before your event to ensure delivery arrives on time. Urgent orders can usually be accommodated.
Urgent orders can often be accommodated within a shorter time frame of around two weeks, depending on availability. A priority production fee of 10% may apply, and express shipping may also be required. Our team will confirm the details with you before proceeding.
Fee *does not* apply to pre-made candies.
Yes, we free ship standard on mainland Australia and Tasmania. Islands off the coast of Australia will incur additional shipping fees.
Pre-made candy: 3-7 standard Aust Post. Country/remote destinations may take longer.
Personalised: approx 3 weeks turnaround.
*Urgent personalised orders will be quoted for express shipping.*
If ordering only one batch we can only do 1 flavour.
Most popular: Passionfruit, Watermelon, Wildberry, Strawberry, Raspberry. Sorry, Peppermint is not available.
Yes... be daring.
Green raspberry, yellow watermelon etc.
Choose 'custom' from the colour palette and create your colour.
Colours are handmixed and we will match as close as possible.
First check junk mail. If not please E-mail: enquiries@roccandy.com.au
or Phone: 0414 519 211